As part of each Leadership
Resource Group program, an independent client satisfaction researcher
interviews participants anonymously to help us improve our processes.
Here’s what our clients have said about our coaching and leadership
development work:
About the program | Benefits
to individual participants
Benefits to the leadership team as a whole | About
our staff
About the program
“Without question, this has been the best program I have
ever been through. Nothing compares to it. The subject matter was
right on—it was comprehensive, well structured and appropriate
for our group. In this day and age, as companies strive to improve
employee loyalty, this type of program strengthens loyalty and the
sense of dedication to the company.“
“It’s not a cookie-cutter approach—the things
we learned are constantly being reinforced.”
“The program exceeds what we imagined possible. At four months
it’s beginning to deliver results regarding the team’s
ability to function as a cohesive group and at a higher level of
strategic thinking.”
“Our team has benefited greatly from the program. There is
a greater level of trust and a better understanding of how each
of us views the world. As a result, decision making has improved
dramatically.”
“It was an extraordinary experience—I wish I had it
ten years ago so I could have been working on these issues back
then.”
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Benefits to individual participants
“I’m focusing my time more on where I can be most effective,
talking about the vision for the department and the organization,
delegating tasks and empowering others to carry it through.”
“I’m becoming more mindful—this is a Tom word—versus
reacting and being only tactical. I’m thinking more strategically
and learning to provide leadership.”
“Because of the program, I feel ‘freed up.’ I
feel like I’m accomplishing more, not that I’m working
more, but I’m focusing on the business issues that have the
most value and looking at the bigger picture.”
“I have better time management skills and the improved ability
to focus on the big picture, tailoring my leadership style to meet
the personalities of the individuals on my team.”
“The program forced me to think about leading versus managing.
It helped me to be more reflective about decisions I’m making,
looking at situations after the fact and seeing what I could have
done better or differently.”
“I think differently now. I’m operating more strategically,
I feel freer to delegate to my staff. I now think about how I would
benefit by involving someone else and get more diversity of views
and opinions. This has freed me up to tap into my creative side,
where I’m willing to take calculated risks.”
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Benefits to the leadership team
as a whole
“Having a consistent group of people go through the entire
program together strengthens the groups’ willingness to work
together. We are driven now to succeed as a group versus operating
as individuals with separate goals and agendas.”
“We trust each other more and are communicating better. Real
world issues have come up and we’re resolving them quicker
than we did before.”
“Because I know my team members better, I have a better perspective
when a decision is made that I disagree with. I am much less judgmental.
When I disagree with them, I feel confident enough to approach them
in a positive way. The results are 110% better than before!”
“We rely on each other more. We’ve developed new and
significant respect for each other. We’re being perceived
by the larger group of employees as more cohesive, interactive and
personable.”
“Teams are communicating and working together better. This
results in more efficient processes, greater savings of time and
money, and better service to our customers. This has been the overriding
theme of the program.”
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About our staff
“Tom and his associates have done a good job assessing our group
and working with us. They can see our issues from a group and personal
standpoint, and they tailor their program to those issues. They
are open to being challenged by us and challenging us back.”
“They are good foils for each other, effective as a team of
two, with balanced skill sets and styles.”
“Tom’s approach to coaching has been great! He’s
smart, perceptive and sensitive. The sessions are a dialogue where
Tom is both probing and providing developmental feedback. His guidance
and objective perspective are invaluable.”
“My coach is wonderful—objective, creative, non-threatening,
helpful. She has a sparkling personality.”
“I appreciate how in tune Tom and the LRG team are—the environment
they create for us and how they work gently to bring out the things
we need to see but that we may not like.”
“Tom has a lot of unique qualities, how he runs the sessions,
how he gets people to open up and think. He is also an excellent
coach. I can’t say enough good things about Tom.”
“My coach wasn’t shy about forcing me to look at things.
I appreciated her diligence in making me see things that I might
not have been comfortable with. She also gave me positive feedback
and reinforced when I handled things well.”
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©2002 Leadership Resource
Group, Inc. All rights reserved.
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